After almost nine years in charge and seven major trophies, Jurgen Klopp is leaving Liverpool.
He has been one of the most transformative managers in the clubâs history and in English footballâs modern era.
To mark his departure, The Athletic is bringing you the Real Jurgen Klopp, a series of pieces building the definitive portrait of one of footballâs most famous figures.
For part five, James Pearce spoke to more than a dozen current and former players, staff members and executives to reveal his managerial secrets.
Read the rest of the series here:
Pep Lijnders takes his time as he ponders how best to sum up the scale of Kloppâs contribution to Liverpool.
What a vantage point heâs had. The Dutchman was there to greet Klopp when he first arrived in 2015 and has been beside him almost every step of the way ever since on his coaching staff.
âIn the past 30 to 40 years, not many coaches have changed a club like Jurgen,â Lijnders tells The Athletic. âLouis van Gaal at Ajax, Johan Cruyff at Barca, Pep Guardiola at Barca, Arrigo Sacchi at Milan. Then, for me, Jurgen here.
âWherever we would have gone in the world, even if we had worn different colours, people would have recognised what they saw and said: âAh, this is Liverpool Football Clubâ. As a coach, you cannot get a bigger compliment than that.â
Ask the same question about Kloppâs impact at Anfield to Trent Alexander-Arnold and Andy Robertson, the dynamic full-backs who will forever be associated with his reign, and you get a similar answer: this was about far more than trophies.
âLook at the stories that weâve written, the journeys weâve all been on,â Alexander-Arnold says. âHeâs helped us all develop into what weâve always dreamed of. He took us to the pinnacle.â
Robertson, nodding in agreement beside him, agrees. âFrom the moment I walked in through the door, I could sense the belief everyone had in him. Itâs been a fun ride. Thereâs always been excitement. Heâs pretty decorated when it comes to silverware, but itâs more a story of how he got a club and fanbase believing again.â
For owners Fenway Sports Group (FSG), thereâs also a huge debt of gratitude. âHe enthused the club with a competitive spirit thatâs really quite unmatched,â says Liverpool chairman Tom Werner. âThereâs something in his philosophy of life that bled into the storyline of Liverpool over the past nine years. Here is a man who is not even born in the UK, yet heâs become the Scouser we all love and admire.â
No managerial appointment in Liverpoolâs history had created such a sense of fervour.
It was just after 5.30pm on Thursday, October 8, 2015, when Klopp arrived at the cityâs Hope Street Hotel. After the Mercedes V-Class he was travelling in had battled past the supporters outside, he headed for The Sixth boardroom to sign a three-year contract alongside Werner, chief executive Ian Ayre and agent Marc Kosicke.
A week earlier, Klopp had flown to New York to meet Liverpoolâs owners at the New York offices of law firm Shearman & Sterling after deciding to cut short his sabbatical, five months after leaving Borussia Dortmund.
Werner: âMy first impression was that he uses humour in order to make people feel good. Obviously, the position was important to him, but he was also just enjoying a trip to New York City. You could sense his great love of life when we said goodbye.
âAfter that first meeting, we turned to each other and said: âForget his tactical strategy, heâs absolutely the right person for this clubâ. We had interviewed other coaches but he was just extraordinarily charismatic. He could be the CEO of any number of big companies outside of football. He has this remarkable ability to motivate people.â
First-team development coach Lijnders, goalkeeping coach John Achterberg and academy director Alex Inglethorpe were among those invited to have dinner with Klopp at Hope Street Hotel after he had signed his contract.
Klopp is unveiled as the new Liverpool manager with chairman Werner (left) and managing director Ayre (Paul Ellis/AFP via Getty Images)
Achterberg: âThe conversation just flowed. I felt like Iâd known him for 10 years. I thought, âYeah, Iâm going to enjoy working for this guyâ.â
Inglethorpe: âThe day after he came to watch the under-18s play Stoke at the academy. It was clear he had a genuine interest in what we do. An awful lot of managers talk about being committed to the development of young players but only some of them mean it. Jurgenâs commitment never wavered. He made our jobs easier by ensuring that pathway was always clear. I canât think of another manager who has done it in quite the same way.â
At his Anfield unveiling, Klopp described himself as âthe normal oneâ and urged fans to âchange from doubters to believersâ.
âIf we want, this could be a very special day,â he said. âIf you are prepared to work for it, if you are patient enough. If Iâm sat here in four years, I think we will have won one title in this time. If not, the next one (job) may be in Switzerland.â
Liverpool were 10th in the Premier League with 12 points from eight matches. They had won just a solitary League Cup since 2006 and had only qualified for the Champions League in one of the previous six seasons as Brendan Rodgersâ reign unravelled following the heartache of missing out on the title in 2013-14.
Klopp waited until the clubâs internationals had returned to their Melwood training base before assembling the squad in the media room. Each member of staff on site was asked to pass through and describe their role.
Goalkeeper Simon Mignolet: âThey all came through like a train. Jurgen said: âWho are all these people?â Everyone said: âTheyâre the staff.â He said: âNo, weâre all one family: the Liverpool family. Everyone has to know everyoneâs name. These people are here to help you perform.â Jurgenâs point was that everyone is a part of the puzzle. That set the tone for everything that came after.â
Melwood gateman Kenny Grimes: âThereâs no doubt that the playersâ attitude changed towards us. Previously, sometimes they used to drive straight past you but after that (meeting with Klopp), they started to let on a lot more. Everyone just seemed happier, more relaxed. There were never any airs and graces with Jurgen. The culture changed. He made you feel part of Liverpool FC to a much greater extent.â
Klopp, who brought assistants Peter Krawietz and Zeljko Buvac with him, felt that the squad he inherited was talented but weighed down by expectation levels and pressure. He told them: âThe only criticism which is really important is mine.â
He brought in new rules about players eating together and reinforced that Melwood was a place of work, not for hangers-on. Time off was reduced as the training schedule became more intensive in order to adapt to his gegenpressing strategy.
As he stood addressing his players, he wrote on the board:
T â TERRIBLE
E â ENTHUSIASTIC
A â AMBITIOUS
M â MENTALLY-STRONG MACHINES
Mignolet: âI remember him saying that âterribleâ was how opponents were going to feel after going up against us for 90 minutes. He talked about how we were going to out-work and out-run teams.â
The defining image from his first game in charge â a 0-0 draw at Tottenham â was the sight of a shattered Adam Lallana falling into his arms after being substituted.
Lallana comes off exhausted during Kloppâs first match, at Tottenham, in 2015 (John Powell/Liverpool FC via Getty Images)
Lijnders: âI loved his team talk before that game. He said that Tottenhamâs confidence was like a little flower. He stood up and then started stamping his foot down on the floor! That was what he wanted the team to do to the flower! I thought: âItâs going to be fun working with this guyâ.â
Achterberg: âHis force of personality quickly changed the mood around the place. What I liked early on was that Jurgen talked up the standard of the players he inherited. He knew the transfer window was shut and he couldnât change anything. He immediately got a lot more out of players who had been struggling. He told everyone that everyone would have a fair chance.
âThe mantra was: âDonât run forward if you canât run backâ. He said: âIâm responsible for the defeats, you boys are responsible for the winsâ. He didnât bulls*** anyone and he was demanding, but working for him was so rewarding. He trusted you to get on with your job and people were prepared to go into battle for him.â
Defender Martin Skrtel: âThere was something about the way he talked us as players, the way he motivated us. With Jurgen, heâs real. Heâs not playing games. Heâs not talking behind your back. Thatâs why players love him.â
Striker Daniel Sturridge: âIt was hearing his voice on the training pitch more than anything. The way he would give his messaging resonated with everyone. Itâs hard to get players thinking theyâd run through a brick wall for this guy, but he did that.
âWith every top manager, itâs teetering on the line of fear and respect. The players need to respect the boss â but the boss needs to command the respect of the players. You have to control the situations at big clubs, and he did that.â
It wasnât just on the field where Klopp had to alter the mindset. A month into his tenure, he declared he felt âpretty aloneâ as fans left early when Liverpool trailed Crystal Palace 2-1 at home.
Achterberg: âHe felt like the supporters were not fully behind the team. They didnât really believe. He spoke a lot about that needing to change â how he needed everyone on board.
âGradually, Anfield became a lot more positive. Critics said Jurgen was celebrating a point when he got the players to hold hands in front of the Kop after Divock Origi got a late equaliser against West Brom, but they missed the point. That was his way of saying: âThank you, this is whatâs possible if we all stick togetherâ. The first big example of that was the fightback against Dortmund (in the Europa League). That underlined how he had tapped into the power of Anfield.â
Liverpool trailed 4-2 on aggregate in the second leg of the Europa League quarter-final with just 25 minutes to go but goals from Philippe Coutinho, Mamadou Sakho and Dejan Lovren stunned Kloppâs former club.
Lijnders: âI believe that the character of the leader becomes the character of the team. You get a passionate guy coming in who really knows what heâs doing and why heâs doing it. He had the experience of knowing what works and came with new football ideas. People started seeing development and the people around him were able to express themselves freely.â
In December 2015, the players had expected their Christmas party to be cancelled after a 3-0 defeat to Watford. Instead, they received a message from the manager that read: âWhatever we do together, we do as well as we can and tonight that means we party.â Nobody was allowed to leave Formby Hall, a golf resort and spa complex near Liverpool, until 1am.
By the end of the season, Liverpool had competed in but lost two major finals: the League Cup to Manchester City (on penalties) and the Europa League to Unai Emeryâs Sevilla.
Determined to lift spirits at the post-match party in Baselâs Novotel, Klopp grabbed the microphone and said: âTwo hours ago you all felt s***. But now, hopefully, you all feel better. This is just the start for us. We will play in many more finals.â He then launched into a defiant rendition of âWe Are Liverpoolâ.
Klopp wanted to share in his playersâ celebrations â such as at Norwich in 2016 (Lindsey Parnaby/AFP via Getty Images)
Achterberg: âJurgen was adamant that the party should go ahead. He said sometimes you have to lose in order to learn how to win.â
Midfielder Lucas Leiva: âOK, we lost both finals but just getting to them was a real sign of progress. Jurgen was building something special â you could see it, you could smell it. He always found positives in defeats. His man management was the best I ever had.â
Little by little, Klopp was beginning to build a squad in his own image.
Marko Grujic was the first signing of the Klopp era. Bought from Red Star Belgrade for ÂŁ5.1million ($6.5m) in January 2016, the young midfielder stayed in Serbia on loan for the rest of the season before linking up with Liverpool in the summer. He made just 16 appearances for the club, but even he was shaped by Kloppâs philosophy.
Grujic: âGoing to such a huge club probably came too early for me, but I learned so much from Jurgen. The most difficult thing was the high press â so much sprinting and changing direction. It became the most famous thing about the team. It became the biggest weapon but so many hours on the training field went into getting that right.
âBuvac would take a lot of the technical drills and he was a big help to me as he spoke my language, but Jurgen was such a good coach and also a nice guy. He would make everyone laugh with jokes and always had time for everyone â whether it was the ladies in the canteen or the kit guys.â
Sadio Mane, Georginio Wijnaldum, Joel Matip and Loris Karius were also new additions to the squad in the summer of 2016, while Klopp boosted his backroom staff by recruiting head of fitness Andreas Kornmayer and nutritionist Mona Nemmer from Bayern Munich.
It was made abundantly clear that indiscipline would not be tolerated. Sakho was sent home in disgrace from the pre-season tour of America after being late for the team flight to California and a team meal and then failing to turn up to a treatment session. âWe have rules. If somebody doesnât respect it or somebody gives me the feeling he is not respecting it, then I have to react,â Klopp said.
The French defender had missed the end of the previous season following a failed UEFA drugs test. He was subsequently cleared but Klopp was furious that he had taken weight-loss supplements without the clubâs knowledge. Sakho joined Crystal Palace, initially on loan the following January, and never played for Liverpool again.
With Roberto Firmino, who had initially struggled under Rodgers after arriving from Hoffenheim, transformed after being moved into a central attacking role and Mane scoring freely, Liverpool returned to the Champions League as they beat Middlesbrough on the final day of the 2016-17 season. It was Lucasâ swansong after a decade of service.
Lucas: âI had a year left on my contract but the team was evolving, I was playing less and less and I had a good offer from Lazio. It was hard to leave but I really appreciated how Jurgen handled it all. We had an honest talk and agreed it was best for myself and the club.â
Nurturing young talent proved to be a theme of the Klopp era. Alexander-Arnold was handed his debut at the age of 18 in 2016-17 and the academy graduate soon established himself as the first-choice right-back.
Alexander-Arnold: âEspecially early on, as a young player coming through at such a big club, you go through a lot: the demands, the pressure, the expectation. Jurgen helped me so much. He put an arm around me and took the pressure off. He talked to me about managing my emotions. He knew when a bollocking was needed, or a little bit of love. He helped me go from being a young player breaking through to being a leader of this team. I owe him so much.â
Shrewd recruitment ensured that momentum was maintained. In the summer of 2017, Mohamed Salah was signed from Roma for ÂŁ43.9million. Klopp had initially wanted Bayer Leverkusenâs Julian Brandt, but sporting director Michael Edwards convinced him that the Egyptian attacker â who Chelsea had previously off-loaded â was the best option available.
Signing players with a point to prove appealed to Klopp. Robertson arrived in the same window for ÂŁ10million after being relegated with Hull City. Wijnaldum had suffered the same fate with Newcastle United.
Robertson: âItâs pretty rare that a big club signs you off the back of something like that. The first time I met Jurgen, it was at Melwood; he had just flown back with the squad from Asia. He walked over, gave me a big hug and welcomed me to the club. He explained what he thought about me as a player, where he thought I could improve, how he wanted me to play. I believed in every word he said.
âThe club had just got back into the Champions League and it felt like the first steps of the journey. You could see how much belief everyone had in him. The whole club was connected. Before, from the outside looking in, it didnât look that way. Part of that was signing good characters: people who could carry his messages within the changing room as his eyes canât be everywhere.â
Salah, Mane and Firmino netted 91 goals between them in 2017-18. Salah, who was crowned PFA Player of the Year and FWA Footballer of the Year, set a new best of 32 league goals over a 38-game season as he scored 44 times in all competitions.
Mane, Firmino and Salah formed a formidable trio (Laurence Griffiths/POOL/AFP via Getty Images)
When Coutinho belatedly got his wish and was sold to Barcelona for ÂŁ142million in January 2018, there were concerns that Liverpoolâs charge would be derailed but Klopp didnât share them. He felt that too often team-mates looked to the Brazilian to provide the creative spark and that without him they would become more unpredictable.
He was proved right. It helped that ÂŁ75million of the fee was spent on the transformative signing of Virgil van Dijk from Southampton.
Lijnders: âWe could play a higher line with Virgil â more aggressive because of how he deals with space and longer balls.â
With Van Dijk, Liverpool surpassed all expectations in reaching the Champions League final in Kyiv. Ahead of the game with Real Madrid, Klopp sought to relieve the tension in a team meeting by lifting up his top to reveal he was wearing Cristiano Ronaldo-branded boxer shorts.
Wijnaldum: âEveryone was laughing their heads off. That really broke the ice. Usually in those situations, everyone is serious and concentrated. But he was relaxed. He is a father figure for players and a really special man for me. He really cares about the welfare of a player and wants to know you away from football.â
The tears flowed in the Liverpool dressing room after the 3-1 defeat to Zinedine Zidaneâs side. Karius sat with his head in his hands after gifting Madrid two goals with glaring errors. Salah was crestfallen after being forced off with a shoulder injury.
Alexander-Arnold: âIn terms of team talks, the biggest one for me was the messaging Jurgen gave us after Kyiv. He said: âThis defeat is not going to define us. As a group, we are going to get back here. This is where weâre destined to be.’â
When Klopp finally made it back to his house in Formby just after 6am, the beer flowed and he led a sing-song with old friends including Krawietz, Campino, the lead singer of German punk rock band Die Toten Hosen, and Johannes B Kerner, a well-known German TV personality.
We saw the European Cup,
Madrid had all the f***ing luck,
We swear weâll keep on being cool,
Weâll bring it back to Liverpool!
It was typical Klopp. No doom and gloom, no self-pity. Transfer plans were already well advanced. Naby Keita was arriving from RB Leipzig for ÂŁ52.75million and, within two days of Kyiv, they had completed a ÂŁ40million move for Monacoâs holding midfielder Fabinho.
The big dilemma for the manager was the goalkeeper situation and how to handle a distraught Karius. His compassionate instinct was to wrap an arm around him and rehabilitate his Liverpool career rather than show him the door.
Four days after the final, Klopp received a call from Germany legend Franz Beckenbauer, who alerted him to the possibility that Karius may have been concussed by a blow to the head from Madridâs Sergio Ramos shortly before his first costly blunder of the final.
Karius, who was on holiday in the U.S, was sent to see a specialist in Boston. Brain scans showed Karius had âvisual-spatial dysfunctionâ, which can result in an inability to judge where objects are. âWhat the rest of the world is making of it, I donât care. We donât use it as an excuse: we use it as an explanation,â insisted Klopp, who branded Ramos âa brutal wrestlerâ.
Publicly, Klopp talked about a fresh start for Karius but the âkeeper was a bag of nerves the following pre-season. His confidence was shot to bits.
Behind the scenes, Liverpool had been working on a replacement long before the Champions League final. Klopp didnât have complete faith in either Mignolet or Karius, which created uncertainty and a degree of resentment between the two âkeepers.
Loris Karius reflects on his traumatic Champions League final (Franck Fife/AFP via Getty Images)
Achterberg: âIt was a really hard situation for Jurgen and all of us to deal with. We played Chester away in the first friendly after Kyiv. I kicked the ball towards Loris during the warm-up and it went straight through his hands and legs and into the net. Someone filmed it and it went viral on social media. Then we played Tranmere and he dropped the ball and they scored.
âIâd been watching Alissonâs development closely since (ex-Roma and Liverpool goalkeeper) Alexander Doni told me about this guy coming through at Internacional in Brazil. The problem was he didnât have an EU passport, which meant we couldnât have signed him when he went to Roma in 2016.
âWhen we played against Ali in a pre-season friendly in the States (in August 2016), I told Jurgen: âThis is the one I was telling you aboutâ. I kept watching and writing reports on every game he played. I spoke to all the recruitment guys about him.
âThere was a meeting in January 2018 with Aliâs agent when we said how highly we rated him. That summer, the club were going to sign midfielder Nabil Fekir from Lyon but they backed out because he had a bad knee (a fee of ÂŁ62million had been agreed).
âIf the Fekir deal had gone through, would we have had the money to sign Alisson? Things certainly turned out for the best. I told the boss that Ali was the one. We needed to move quick in mid-July because we knew Thibaut Courtois was leaving Chelsea (to join Madrid) and they needed a replacement.â
Initially quoted ÂŁ90million by Roma, Edwards negotiated a ÂŁ65m deal for Alisson. It was the final piece in the jigsaw.
In his first season at Anfield, he won the Premier League Golden Glove for most clean sheets (21) and was crowned goalkeeper of the year by both UEFA and FIFA. Klopp would walk around Melwood singing âAll you need is Al-i-sson Beck-erâ to the tune of Queenâs Radio Ga Ga.
There was also a significant change among the backroom staff. Lijnders had left Liverpool in January 2018 to manage Dutch outfit NEC Nijmegen but he returned just four months later after Klopp offered him the assistant managerâs job. The vacancy had arisen following the exit of Buvac, who had become increasingly distant as relations strained with other staff members.
Lijnders: âJurgen gave me responsibility for the entire training process and that was very important to me. I wouldnât have come back just for my old job. It meant I could continue with the things that I loved: planning training, delivering training, finding tactical and strategical plans. We challenged each other.
âIâve known him for nine years and he still surprises me every day. I always loved the meetings in Jurgenâs office the day before each game. Thatâs where you decide who starts, how weâre going to build the game, how weâre going to press them, what the messages to the players will be. Things become clear in our heads before we speak with the team.â
Klopp and Lijnders have a close bond on and off the field (Clive Brunskill/Getty Images)
Klopp then made some subtle changes to Liverpoolâs blueprint. âWe need more game management and control,â he explained. âEveryone talks about our intensity but sometimes when we run like devils, I have to say, âCome on, please cool downâ.â
Prior to 2018-19, he prioritised improving Liverpoolâs output from set pieces. Lijnders and Krawietz were tasked with coming up with the routines to make them count. By the end of the season, Liverpool were top of the Premier League set-piece goals table with 29.
Klopp the innovator was always seeking marginal gains. That summer, he recruited specialist throw-in coach Thomas Gronnemark after reading about his work in a German newspaper.
Gronnemark: âBefore I met Jurgen, it was frustrating. I had all this knowledge about how to keep possession from throw-ins and create chances, but people didnât want to listen. They only wanted long throw-ins. The first club that took it all on board was Liverpool. That says a lot about the mentality and the culture Jurgen created at Liverpool.â
Fast forward to May 7, 2019, and Liverpool went into the second leg of their Champions League semi-final with Barcelona at Anfield 3-0 down and needing a miracle to avoid finishing the season empty-handed.
The previous night, title rivals Manchester City had beaten Leicester City courtesy of Vincent Kompanyâs piledriver to remain masters of their own destiny. For the Barca game, Salah was sidelined by concussion and Firmino was injured.
Robertson: âThe morning of the Barcelona game really stands out for me. The way he spoke and addressed Kompanyâs goal, which pretty much finished the title race. It was like: âRight, does anyone want to say anything about what happened last night? No, right, here we goâ.
âThen in the team meeting at the hotel, he said: âFor anyone else, this is impossible, but because itâs you lot, thereâs a chance.â Belief built by the hour. You could sense it. You just couldnât wait to get to Anfield. The changing room before the game was the loudest one Iâve ever been in.â
Achterberg: âHe said to the boys, âClose your eyes and imagine the best game you have ever played. Go out there and write a story to tell your grandkids one dayâ. The words were perfect. It was the greatest night ever at Anfield.â
The 3-0 deficit had already been wiped out when Alexander-Arnoldâs quickly taken corner caught Barcelona napping and Origi swept home Liverpoolâs fourth goal.
Alexander-Arnold: âThat night epitomised what Jurgen had created. The mentality he had instilled in us that no matter what position weâre in, whoever weâre up against, we just believe that anything is possible. Itâs happened so many times. All those fightbacks, all the late winners.â
Werner: âI was watching the game with John Henry in Boston. It will be etched in our memories forever. The fourth goal was just crazy.
âThe sense of unity Jurgen had created was clear. I had the privilege of watching training one day and Jurgen got everyone in a circle to tell them it was Sadio Maneâs birthday. He got Sadio to sing âHappy Birthdayâ in his native language and then turned to Virgil and said, âWhy donât you sing it in Dutch?â Then he turned to Mo Salah and said âWhy donât you sing to Sadio in Arabic?â On it went with everyone laughing. I just thought, âWhat a wonderful way to start the day.’â
Despite achieving a club-record haul of 97 points and losing just one league match all season, the Premier League title eluded Liverpool on the final day as City finished one point clear. âThat was our first chance to win it â not our last,â Klopp reassured his players.
The three-week gap to the Champions League final in Madrid wasnât ideal but a friendly was arranged with Benficaâs B team at Liverpoolâs training camp in Marbella as their style and formation was deemed similar to opponents Tottenham.
Klopp, who was bidding to end a run of six successive final defeats as a manager, was so relaxed he had a two-hour sleep in his hotel room on the afternoon of the final.
Robertson: âThe night before in the stadium, he got us all in a circle. He said: âThis is where we become Champions League winners tomorrow nightâ. It made the hairs on the back of your neck stand up. You just thought, âYeah, this is itâ. From the heartbreak of the year before in Kyiv, the feeling was: âGet us to that game, letâs do our job and get our hands on that trophy.’â
Klopp tells his players that this is where they will win the Champions League (Mohd Rasfan/AFP via Getty Images)
âLetâs talk about six, baby,â beamed Klopp after Salahâs early penalty and Origiâs drilled finish late on sealed the clubâs sixth European Cup. âDid you ever see a team like this, fighting, with no fuel in the tank? They suffer for me. They deserve it more than anybody.â
The celebrations inside the clubâs private party in Madridâs Eurostars Hotel went on until dawn. There was a symbolic moment when Klopp and friends, including Campino, headed to a side room to record an impromptu follow-up to their song from a year earlier:
Weâre sending greetings from Madrid,
Tonight we made it number six,
We brought it back to Liverpool,
Because we promised we would do.
Around 750,000 people turned out in Liverpool for the homecoming parade. âIf you couldâve put all the emotions, all the excitement, all the love in the air that day and bottled it up, the world would be a better place,â Klopp said.
With captain Jordan Henderson and vice-captain James Milner around, there was never any danger of standards slipping. The 2019-20 season was one of ruthless and relentless consistency. There was no title race, just a procession. Kloppâs men took 79 points out of the first 81 on offer and lifted the European Super Cup and Club World Cup along the way. Everyone played their part, but the full-backs were so influential with the quality they provided from wide areas.
Robertson: âIt was intense but the way the manager wanted us to play suited Trent and I in terms of trying to create. It was a massive part of our success, overloading the wide areas, having the three of us â myself, Gini and Sadio â more often on the left, and then Trent, Hendo and Mo on the right, trying to create overloads.
âBut we also had to be part of a strong defence. When Jurgen first came in, they were winning games 5-4 like the one at Norwich. That more often than not doesnât win you titles. You have to be able to keep clean sheets.
Robertson and Alexander-Arnold were key under Klopp (Paul Ellis/AFP via Getty Images)
âThere are lots of elements to his philosophy â like when we lose the ball, reacting quickly to win it back. Thatâs especially important against deeper-lying, low-block teams. Thatâs when spaces open up because maybe one of them is out of position. It was full throttle. You knew you needed to be at 100 per cent every game. It wasnât as controlled as some other teams but you knew when you played against us, you had to outrun us and want it more than us to have a chance.â
Lijnders: âIf players feel inspired, if they feel like theyâre improving, thereâs nothing better. If you work for a long time with the same group, you need to dress up well. Itâs the same if youâre in a marriage! You always need to find new ways to inspire. The reason why we were successful is our players had unbelievable character, potential and attitude. We created stability by keeping Jurgen, staff and players together, always doing the same type of work on the training pitch.
âIn the best games, it was our counter-pressing that made the big difference; not waiting for things to happen. When emotions become high, players forget the tactical plan. Itâs the training and the repetition that makes the difference.â
In the summer of 2019, Klopp recruited performance psychologist Lee Richardson. He also invited German big-wave surfer Sebastian Steudtner to speak to the players about managing stress and teaching them breathing techniques.
Richardson: âJurgen is the best communicator Iâve ever seen. The head psychologist at Liverpool is Jurgen in many ways. Heâs the one who affects most people with everything he does â with every team talk he gives, every decision he makes. The role of the actual psychologist is about being a support for different things that the manager canât always be dealing with.â
Klopp perfected the art of the team talk (Paul Ellis/AFP via Getty Images)
With Liverpool on the cusp of ending their 30-year title drought in March 2020, the season was suspended due to the Covid-19 pandemic. The players assembled in the canteen at Melwood when Klopp told them: âDonât worry about football for now. You are the best team in England and the most worthy champions there has ever been.â
The triumph was belatedly confirmed on June 25, 2020 after Manchester City lost to Chelsea. Liverpool were an unassailable 23 points clear of City with seven games remaining.
Alexander-Arnold: âWe knew there was a chance it could happen, so Jurgen got everyone together for a barbecue. You never grow up dreaming of becoming a Premier League champion sitting at Formby Hall in the middle of a global pandemic! You think about a last-minute winner that snatches it, a full house at Anfield, celebrating with the fans.
âBut it was still a special one for us. It was such a dominant season. We blew every team away. Looking back on that season, I donât see how any team could have beaten us with the mentality that we had. We won games in so many different ways.â
Klopp was reduced to tears as he went around hugging his players. His knack of making even those on the fringes of the squad feel important was underlined on the night Liverpool lifted the Premier League trophy after beating Chelsea at Anfield. Turning to his fourth-choice goalkeeper, he said: âAndy Lonergan, champion of England, champion of Europe, champion of the world. What a guy!â
The players responded by chanting the name of someone who had not made a single appearance for the club.
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Having scaled such heights, Liverpool fell quickly â despite the arrivals of Diogo Jota from Wolves and Thiago from Bayern Munich. For a team that fed off the emotional energy in the stands, playing behind closed doors during the pandemic was a hard, soulless slog.
Klopp also had to deal with the personal anguish of losing his mother Elizabeth and not being able to travel home to Germany for the funeral due to travel restrictions. On the field, Liverpool had a centre-back crisis after Van Dijk, Joe Gomez and Matip all suffered season-ending injuries. Playing Henderson and Fabinho in the back line didnât work as it weakened the midfield. Klopp turned to rookies Nat Phillips and Rhys Williams to help salvage their top-four hopes.
Phillips: âI look back on that period with a lot of pride â it brings a smile to my face. Iâd only played once for Liverpool before that season: the FA Cup tie against Everton the year before when Curtis Jones scored a brilliant winner. Jurgen placing his faith and trust in me was a huge boost. He was always providing reassurance. He was very complimentary about me in the press. He made me feel that I deserved to be there.
âBefore I was exposed to first-team football, I always had the impression there would be big personalities and big egos in there. But what struck me was that no one in that dressing room thought they were better than anyone else.â
Lijnders: âWe had to keep each other positive. The moment I became negative, Jurgen became positive. When he was negative, I stayed positive â thatâs the best way to describe it. The mindset was always, âWhat do we have?â Not, âWhat donât we have?’â
Robertson: âEven during the tough times, I donât think anyone ever doubted the manager â you always felt he would find a way out of it. Of course, there were days when his energy wasnât as high, results werenât great, and times when we had to lift him.
âAt the start of that season, if you had said we would be relying on Nat and Rhys to get us into the Champions League I donât think many would have believed you. But Jurgen found a way. After all the problems we faced, it felt like a massive achievement.â
Liverpool took 26 points out of the last 30 on offer to finish third in 2020-21. The highlight of the run-in was Alissonâs headed winner at West Bromwich Albion in the last minute of stoppage time. He became the first goalkeeper to score a competitive goal in the clubâs 129-year history.
Achterberg: âI thought maybe Ali could be a nuisance in their box â but I wasnât expecting that! There was a lot of passion on the bench because we were so desperate for that win. Aliâs part in the story is so big. Without the save he made late on against Napoli (to deny Arkadiusz Milik in the Champions League group stage in December 2018), there would have been no run to Madrid, no European Cup, no Super Cup or Club World Cup.
âJurgen joked that if he had known Ali was this good he would have paid double. With Caoimhin Kelleher, we created the best goalkeeper department the club has ever had.â
Klopp on the podium with his players after the 2019 Champions League win (Erwin Spek/Soccrates/Getty Images)
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Kloppâs âmentality monstersâ kicked on during a breathless 2021-22. Both domestic cups were won on penalties against Chelsea at Wembley with the manager saluting the âincredible impactâ of Neuro11, the German neuroscientists that had been recruited to work with the players on dead-ball situations. Liverpool scored 17 of their 18 spot-kicks across the two shootouts.
Quadruple talk gathered pace but Liverpool missed out on the two biggest prizes by the finest of margins. Once again the title race went down to the final day. Cityâs late fightback from 2-0 down to beat Aston Villa 3-2 ensured they finished a point clear.
Achterberg: âJurgen never talked about City. His attitude was: âWe only play them twice a season, so why worry?â You canât influence what they do. We knew that City had much greater resources but we were so close to winning the lot that year.â
On the same night that Liverpool beat Villarreal to reach a third Champions League final under Klopp, on-loan Phillips was celebrating helping Bournemouth win promotion back to the top flight.
Phillips: âMy phone buzzed with a message from Jurgen. He thanked me and Rhys for the part we had played in getting them into the Champions League the season before. The fact he had us in his mind at that time says a lot about him.â
The chaos outside Stade de France blighted the showpiece occasion in Paris. On the field, Liverpool were thwarted by the heroics of Real Madrid goalkeeper Courtois and Vinicius Juniorâs goal.
Werner: âWe spent a lot of time with Jurgen in Paris after that defeat. It was so discouraging because we all felt we were the better team on the night. If we replayed that match 10 times, we probably win eight. But Jurgen was so optimistic about the future. He was far more cheerful than any of us.
âHe has such a unique perspective. Thereâs that famous quote that âfootball is the most important of the least important things in lifeâ. Jurgen knows that football at its best is a real tonic for people. He appreciates the wins but keeps the losses in perspective. He articulates himself after a defeat in such a way that it soothes your pain. He carries that balance. Itâs demonstrated in his relationship with the team, his staff, the supporters and the city. He always has a grasp of the bigger part.â
Having built one great team, Klopp set about assembling another. The frontline evolved with the signings of Luis Diaz, Darwin Nunez and Cody Gakpo. But he over-estimated what some loyal servants had left in their legs after an energy-sapping 63-game campaign.
The 2022-23 season was bleak as an ageing midfield was repeatedly over-run and injuries cut deep. The tactical tweak of moving Alexander-Arnold into the centre when Liverpool were in possession sparked a late revival but it was in vain as they missed out on a top-four finish.
Henderson and Fabinho were lured away by Saudi Arabiaâs riches, following the departures of Milner, Keita, Firmino and Alex Oxlade-Chamberlain as free agents. The midfield overhaul saw Alexis Mac Allister, Dominik Szoboszlai, Wataru Endo and Ryan Gravenberch recruited.
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Lijnders: âJurgen and I had good talks last summer about the future. We said, âOK, letâs do one more year, see how it goesâ. I said to all the guys at the start of pre-season: âThe first one who is negative, Iâll punch in the face!â We needed a reset with new players and that worked out well. It must have been late October or November that Jurgen and I had some good talks.
âWe both came to the conclusion that the right thing to do was to go at the end of the season. Jurgen had made his mind up and I was quite clear that it was the right time to make my own way. We wanted to leave the club with Champions League football and a team the next manager can really take care of. I think we did the right thing.â
When Van Dijkâs extra-time header secured Carabao Cup glory against Chelsea at Wembley in February, Klopp described it as âeasily the most special trophy Iâve ever wonâ. At the time, he was wrestling with an injury crisis and turned to youth. Harvey Elliott, Conor Bradley, Jarell Quansah, Bobby Clark, James McConnell and Jayden Danns all played their part.
Whoâs who on Team Klopp
2 Motonori Watanabe, masseur/therapist
3 Paul Small, masseur
4 James French, opposition analyst
5 Jonathan Power, club doctor
6 Lee Nobes, head of physiotherapy
7 Mona Nemmer, head of nutrition
8 Chris Morgan, physiotherapist
9 Jurgen Klopp, manager
10 Ray Haughan, first-team operations manager
11 John Achterberg, goalkeeping coach
12 Vitor Matos, elite development coach
13 Andreas Kornmayer, head of fitness and conditioning
14 Joel Bonner, post-match analysis
15 Jack Robinson, assistant goalkeeping coach
16 Dr Conall Murtagh, first-team fitness coach
17 Louise Dobson, senior first-team operations officer
18 Lorna Butler, assistant nutritionist
19 Connor Stewart, catering supervisor
20 Pep Lijnders, assistant manager
21Â Daniel Spearritt, post-match and elite player development analyst
Inglethorpe: âJurgen believes that anything is possible, and puts young players at ease. I would have wanted to play for him. Whatever talent you have, he would get the best out of you; thatâs a magical quality. Heâs consistently given young players a stage to play on and when itâs been best for their career to move on, heâs done it with care and thought. He will have a seat at the top table when people talk about the all-time greats who have managed this club.â
After Klopp publicly announced in late January his decision to stand down and take a break from football, there was a period when it looked like he would get the perfect farewell as Liverpool rode a wave of emotion. However, they couldnât sustain it and their challenge for further honours wilted.
But his status remains undimmed. What a ride itâs been, and what a legacy heâs leaving behind, one that will be celebrated at Anfield on Sunday by many of the people who shared in the journey.
Alexander-Arnold: âItâs going to be a hard transition for us as players. Itâs an emotional one. Itâs going to be very difficult to say goodbye. Itâs one that Iâll never be ready to do, to be honest. The only thing I can really say to him is âthank youâ. Everything Iâve achieved is down to him and the opportunities he gave me. When Iâm done with football, Iâll look back and think of the years we spent together as the most fun, the best and the most important.â
Achterberg: âLook where Liverpool were when Jurgen arrived and where they are now. As well as the trophies, look at the new training ground and the redevelopment of Anfield. He won everything and fulfilled all our dreams. He created one of the best teams European football has ever seen and brought joy to so many people.â
Werner: âItâs about far more than the trophies. Look at the number of young players from the academy who surpassed expectations. Jurgen is a very selfless man. Part of the love people have for him is that he really understands the club and the relationship the club has with the supporters. The idea of him ever coaching another Premier League team is absurd. It just wouldnât happen. Heâs got LFC tattooed on his heart.â
Robertson: âWithout him, what Iâve achieved in football wouldnât have been possible. He gave us the best time of our lives. When my kids were born, he was one of the first to congratulate me and make sure my wife was OK. Those are the kinds of things you donât forget. In the seven years Iâve been here, a lot has happened in my life and heâs been a key support throughout on and off the pitch. I will look back on it when Iâm old and grey and think, âWithout him, it wouldnât have been possibleâ.â
Lijnders: ââUnforgettableâ is the word I would use. I feel really blessed that we could stay so long at a club and conquer so many major trophies. What an honour itâs been â to work with Jurgen Klopp, to be part of something so beautiful.â
(Top photos: Getty Images; design: Eamonn Dalton)